Our Privacy Policies are always in favor of our customers and committed to provide high level of security.
The policies stated here are to inform our customers about the procedure and use of their personal data at online computer repair website.
When AntivirusSupportHelpDesk.com (ASHD) ask for your personal information?
- We collect some of your information at the time you interact with one of our customer representative executive. The reason of asking this information may be one of the following.
- You are accessing one of our websites.
- You are going to order ASHD’s products or services.
- You have prior communication with us via email, chat or phone.
- You have registered with us regarding any product or services available on our website.
In Particular what does the information actually mean?
The information we collect are of two types
- Person-identifiable information (PII)
- NON-Person identifiable information
Let’s Explain Person identifiable information & Why do we collect this type of information?
In order to get you registered with us, if you are going to use one of our products or services, we may need some information which indicates your personal information. ASHD will collect your information which may or may not include your first and last name, email address, the password of your computer in the event you avail certain technical support services, phone number, billing address and credit card or debit card number for order confirmation.
We never collect other personal stuffs like your driver license number, social security number, etc.
Communication
We may need your billing address or email address and phone number whichever is your preferred communication method as per your convenience.
Let’s explain NON-Person identifiable information & Why do we collect this type of information?
Generally, this kind of information which are associated with you non-personally, are collected automatically when you visit our website. We may use cookies, tags; server tags etc so that we may better understand to overall improvement of our website to give our customers better user experience. Cookies are text files containing small amount of information which are downloaded to your device when you visit our website.
IP Addresses and System Specifications
When you visit our website, our servers may trace your IP address. We may use this information to identify your location and for the purpose of troubleshooting ensuring user compliance as well. This information is useful for us to ensure and improve our website’s performance and collecting data about our website’s daily visits. This simply helps us know how many visitors are visiting us on daily basis and from which location.
How do we share the information we collect?
In general, we never share any of your information (PII or non Personal both) with any third party company or institution unless specified. In particular, we may share your information in certain condition. This share of information may only take place in the situation if we need to give your information to bank or credit card processing company for charging the amount you agreed against purchasing our product or services. For instance, we may disclose your credit card information to our financial partner (Bank or Credit Card Company) for processing and name and address to the delivery service for delivery of your product.
How do we share the information we collect?
In general, we never share any of your information (PII or non Personal both) with any third party company or institution unless specified. In particular, we may share your information in certain condition. This share of information may only take place in the situation if we need to give your information to bank or credit card processing company for charging the amount you agreed against purchasing our product or services. For instance, we may disclose your credit card information to our financial partner (Bank or Credit Card Company) for processing and name and address to the delivery service for delivery of your product.
Where do we store collected information?
The information collected by us will be stored in a secure server and will not be shared with any third party company unless specified in our privacy policy. We take all steps required necessary to store securely and in accordance with our privacy policy.
What is the security of the server where information is stored?
Each piece of information collected by us is stored and maintained in secure layer with restricted access to any unauthorized person within or outside the organization. Our website is regularly updated and tested time to time in order to secure the collected information. The information is protected via HTTPS and Secure Socket Layer (SSL) security.
Changes to Privacy Policy
We may change our privacy policy at time by updating a new version online. We encourage you to check the website regularly for the latest changes in privacy policy. However, we shall intimate you about the same when we update the new version on our website. It is advisable that you can contact us anytime if you object to the change to our privacy policy and we will appreciate your concern.
Feedback
We collect user feedback, and from this feedback we derive user testimonials that appear on the website. These testimonials are used only after we have informed and obtained permission from the sender of the testimonial.
Links
Our Website may contain links to other Web sites that are not owned or operated by onlinecomputerrepairservices.com. We do not accept liability for misuse of any information by external websites to which we may link. You are advised to read the privacy policy of such websites before contacting them.
QUESTIONES & COMMENTS
If you have any question or comments with regard to our terms and conditions, you may write to us and we shall contact you as soon as possible. Contact Us